Having a tough time deciding which ski boot is right for you? Here at Skis.com, we want you to feel confident in your ski boot purchase and ensure you find the perfect fitting boot every time. With that goal in mind, we created the Guaranteed Ski Boot Fit Program.
How does it Work? 4 Easy Steps:
1. Order the Guaranteed Ski Boot Fit Program and try up to 3 different pairs of ski boots risk free by selecting either 'Buy 3 Return 2', or 'Buy 2 Return 1'. 2. Once you receive your ski boots, try them on and pick the one that fits best. 3. Give our Customer Service Department a call at 888-271-7500 and give them your order number. They will give you a pre-paid return label for all but one of the ski boots you ordered. 4. Just ship us back your unwanted pairs of ski boots in the same packaging and condition you received them. We will refund your card within one to two days of receiving them.
* This program must be purchased with your original order, and cannot be purchased at time of return. This program is only available for items delivered to and returned from the 48 contiguous United States.
* Ski Boots must returned within 2 weeks of arrival. Boots returned later than 2 weeks or in any condition other than new will be subject to a 15% restocking fee.
* Boots purchased under the Guaranteed Ski Boot Fit Program are not eligible for our ski mounting and adjustment service due to multiple boot sole lengths.
I ordered two pairs of boots on the guaranteed fit program. I have big feet and it turned out that while both pairs of boots fit my feet, they were too big to work with the integrated binding system that came with my skis. I couldn't afford to get new skis and bindings so I called and was able to get a different pair of boots that fit my feet and skis. I sent back both original pairs and was credited for the purchase price. The guaranteed fit program worked exactly as advertised.
This is a great idea. I couldn't decide between two ski boots even when I narrowed it down as much as I could based on my size and experience level. I bought two pairs and spent about a week trying them on. I'm very glad I bought this program, because the boots I originally thought might be the best fit were actually painful on my feet. Biggest hint if all: listen to what they say and BUY YOUR EXACT SHOE SIZE. I know it's tempting to buy a bigger size because you think it might be more comfortable, but don't do it. My old boots were much too big and my toes were always frozen and my skis swung from side to side. Buy the size of the shoes you normally wear, not even half size bigger. They will stretch out. I recommend this program to anyone, because you never know how any shoe will fit.
very good service to try different boot and make sure to get the right fit. combine this with the discounted prices the online purchasing offers you and you get a really good deal!. thank you for offering this program. returning the other 2 boots which I decided not to buy was hassle free with prepaid postage.
This is a great deal for the educated customer who knows the parameters of his feet--width, size, and knows the stiffness and performance of the boot they are looking for. Easy to return. Great customer service.
My husband and I both purchased a pair of Technica ski boots from the clearance center. Great price, many adjustment possibilities, and stylish colors and designs on both the men's and women's boots. We especially recommend buying the package where they send 2 or 3 pairs so that you can compare sizes and choose what is best for you.
I'm probably like most people in that I like to do my product research online before purchasing. I have a very wide foot and high instep so this program allowed me to find the boots with the widest footbed, etc and then order 3 pairs to find the proper fit. I was able to walk around in each pair of boots for 30 minutes to really get a feel for the best fit....that would be impractical at a retail location. Smart program...very consumer oriented. Now if it would just snow!!
The guaranteed fit program is one of the most innovative, convenient and hassle free way to purchase ski boots online. Shipment, receipt and returns were all completed promptly as advertised in the program. I intend to use it in the future and recommend it to anyone looking for a new pair of ski boots.
The biggest problem with ordering ski boots on line is you can't put them on and walk around for 30 min, before you click the submit button. They are not light too, making you wondering how much you have to pay for the return shipping. This 'Guaranteed Fit Program' solved the problem beautifully - with fixed $10 extra, you order three boots, try them on, find the best match, call/chat skis.com and receive two UPS prepaid labels, and return the other two. As simple as that. A great value for a peace of mind.
Q: What if neither of the boots fit? For example if I get buy-2-return-1 and find out neither of the two pairs fit me. Can I use the guarantee fit to return one pair and pay for the shipping (or have the shipping cost deducted from the refund) of returning the other pair as in regular returns?